🔄 Returns & Refund Policy

We want you to love your purchase! If something isn’t right, here’s how we can help.

✅ Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, in original condition, and in original packaging.

• To start a return, please email us at [your email] with your order number.

💰 Refunds

• Once we receive and inspect your return, we’ll notify you by email.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

🔄 Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, contact us at brillskin.canada@gmail.com

❗ Non-Returnable Items

• Due to hygiene and safety, certain items (e.g., opened skincare, personal care products) cannot be returned.

📦 Return Address

Please send approved returns to:
📍 963 Woodhall Dr, Victoria, BC, V8X 3L7, Canada